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Thanks for reaching out!

Here’s how you can reach me:

Press inquiry: Please email Phil LeClare at pleclare@forrester.com and myself at npetouhoff@forrester.com or call 617-613-6441

Speaking at your event: Please call 310-

Twitter: follow me: drnatalie
To join the conversation use the hash tags: #SCRM and #customerservice
If you have an important blog post or story, you can DM me or sned me an RT request. I may not RT all of them, but will do my best!

LinkedIn:

Facebook:

Briefing Requests for Vendors: email Briefing Central at briefing@forrester.com

Consulting or Advisory Sessions: For help with Social CRM, Social Customer Service Web 2.0, Customer Experience please email me at npetouhoff@forrester.com